We accept appointment requests between 8am and 6:30pm. Before you start – please ensure your phone contact details are the same that we hold – if not you will have to update us.

Please be aware that any appointment requests that come in after 4pm may not be looked at until the next working day. If the query is urgent after 4pm, please phone reception on 01274 880650.

2026 GP Patient Survey

Have your say on the way your local GP services are working

Around 3 million people, aged 16 and over, who are registered with a GP practice in England will receive an invitation to take part in Europe’s biggest patient experience survey in early January. The answers we get help the NHS to improve local health services for people like you and your family. It is important that we hear about your experiences even if you haven’t visited your GP practice recently, or if you have filled in a questionnaire before.

The initial invitations go out by letter to a random selection of people who have been registered with their GP practice for at least 6 months. The survey team at NHS England will follow this up with text message and email reminders (where a mobile number or email is available) to encourage as high a response rate as possible.

If you receive a survey invitation, please do take the time to take part. It provides vital information to the NHS to identify what’s working well and what can be improved. It helps to identify inequalities in experience too, as the results can be analysed across different protected characteristics.

If you want to check out how your practice faired in last year’s survey, take a look at the survey website: https://gp-patient.co.uk/practices-search