Coronavirus (Covid-19): what you need to do

Coronavirus (Covid-19): what you need to do

Our Allerton site is currently open between 8.00-1.00pm Monday to Friday. As from Monday 5th October we will increase opening hours at Allerton to include Tuesdays & Thursdays which will be 8.00-6.00pm. Routine appointments will still be available with a Nurse/HCA. Appointments with a GP/ANP/ACP will be available Tuesday & Thursday after telephone triage has taken place if felt appropriate.


Clayton remains open Monday to Friday 8.00-6.00pm. The practice will continue to review appointment bookings for each site along with opening hours to ensure both sites are run safely and effectively.


You can contact us as normal on 01274 880650


Stay alert

We can all help control the virus if we stay alert. This means you must:

1) stay at home as much as possible

2) work from home if you can

3) limit contact with other people

4) keep your distance if you go out (2 metres apart where possible)

5) wash your hands regularly

Don’t leave home if you or anyone in your household has symptoms.

If you have returned from outside the UK, had contact with a confirmed case of Coronavirus and / or you are experiencing the following symptoms of a dry cough, high temperature, shortness of breath, a loss or change to your sense of smell or taste.


Need a sick note for isolation?

please select the link: https: NHS111 – Isolation note

Changes to Rapid Access Clinic & online appointments

The Practice is limiting direct access due to coronavirus to protect patients and staff.  Online booking has been suspended. From Monday 16th March RAC will be suspended.  All appointments will be telephone triaged.

Patients who are required to attend the surgery for an appointment, we kindly ask that you do not enter the building until 5 minutes prior to your appointment time.  Please do not bring anyone to the appointment with you unless you are attending with a child (only one parent can attend) or you are a Carer.

When attending the surgery you will now be asked to wear a face covering (scarf/bandana/face mask). This will help protect you, other patients in the waiting area, and staff.

Face coverings should not be used by children under the age of 3 or those who may find it difficult to manage them correctly. For example, primary age children unassisted, or those with respiratory conditions.

Face coverings can help stop the spread of coronavirus by preventing you from inadvertently passing on the disease to others if you have it but are not showing symptoms. By wearing a face covering, you’ll be helping us to make sure our GP practices remain safe places for people to receive care.

It’s important to remember that, it’s still so important to wash your hands for at least 20 seconds on a regular basis.

If you are unable to provide your own face covering, we can provide you with one of our face masks. However, please be considerate as these masks are the supply which is used by our staff.

Information about wearing face coverings and how to make your own is available on the website:

GP hub to help people with Coronavirus symptoms see their GP

As from Monday 3rd August 2020 Hillside Bridge Health Care Centre (BD3 0BS) will become the Red Site to cover all Bradford localities. The GP hub will manage the urgent primary medical needs of patients who have possible symptoms of coronavirus, or are self-isolating as part of a household. They will look after you if you have any medical problem that does not require treatment at a hospital and would normally be provided by your own family doctor (GP).

All GP practices in Bradford district and Craven can request an appointment for patients at these hubs. However, your GP practice will assess you first, via a telephone, video or e-consultation and will then give you a time when a GP from the “red” hub will call you back. After a further telephone assessment, the GP at the “red” hub will decide whether or not you need a face-to-face appointment.  You will be offered an appointment the hub only if the GP believes that:

– you are in urgent need of a face-to-face GP appointment (and the issue cannot be resolved by a telephone, video or e-consultation), and

– you have possible symptoms of coronavirus, or

– you are self-isolating in a household

Please note that the hub is not a walk-in centre. Appointments can only be made following an assessment by our GP practice first. If an appointment is booked for you at the hub, you will be advised of what to do to ensure your care can be provided in a way that is safe for you and our staff.

Getting tested for coronavirus

If you have symptoms of coronavirus, you can book a test using the online booking system at or by calling 119. There are a number of testing centres across our area.

GP practices cannot give you a coronavirus test. If you do have symptoms, please do not come to our GP practice in person, you will be putting others at risk. Stay at home and get in touch with us over the phone.

Symptoms of coronavirus include; a new persistent cough, a high fever or loss of smell or taste.

We know that there is a high demand for tests, so please only book a test if you have symptoms.

If you have any coronavirus symptoms you must isolate immediately (stay at home) for 10 days (don’t wait for a test or a test result before doing so).

To stop the spread of coronavirus, please continue to wash your hands regularly, use a face covering when social distancing is not possible and try to keep your distance from people you do not live with.

For the latest information about coronavirus, visit

Please be reassured that our GP practice is #StillHereToHelp when you need us.

How to book a coronavirus test

People can book a coronavirus test by going online to the NHS website – – or by calling 119

You must have an appointment booked before visiting a testing centre.

Testing and tracing

Understand your test result and find out what to do if you’re contacted by NHS Test and Trace.

COVID-19 support recovery service

‘Your COVID Recovery’ helps you to understand what has happened and what you might expect as part of your recovery.

COVID-19 vaccinations

We understand that many of our patients will want to know more about the recent Government announcement relating to COVID-19 vaccinations. Although there is not an approved vaccine for COVID-19 yet, a lot of work is taking place to make sure the NHS is ready to offer these to people as soon as a vaccine passes all the strict safety checks and is approved.

Vaccines will be offered from a number of different locations to make sure everyone who needs a vaccine is able to get one. At the moment, we do not have any information about where these will be or when but we will share these details with patients as soon as we know.

At the moment, we do not have any information about when a vaccine will be ready. The NHS will not offer Covid-19 vaccinations until it is safe to do so and a vaccine is proved to be both safe and effective.

Current guidance states that the vaccine will be offered to those most at risk from COVID19 first, starting with people living in care homes and those over 80 years old. The guidance then states that the vaccine should then be offered to people with high or medium risk clinical conditions and those aged between 50 and 80. For further information about who will be offered a vaccine, please see the guidance from the Joint Committee for Vaccinations and Immunisations which is available on the website.

Our phone lines are extremely busy at the moment. Please could we kindly ask you not to contact the practice for information about the vaccine as there is not currently any further information available. Please keep our phone lines free for those patients who need urgent help.

We will continue to update our website as and when we have more information. Thank you for your patience and understanding.


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