[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image=”368″ background_image_as_pattern=”without_pattern”][vc_column][vc_column_text css=”.vc_custom_1500461847935{padding-top: 50px !important;padding-bottom: 50px !important;}”]<\/p>\n
[\/vc_column_text][vc_single_image image=”364″ img_size=”full” qode_css_animation=””][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][qode_elements_holder number_of_columns=”two_columns”][qode_elements_holder_item advanced_animations=”no”][vc_single_image image=”915″ img_size=”full” alignment=”center” qode_css_animation=”” css=”.vc_custom_1507282594825{padding-top: 60px !important;padding-bottom: 60px !important;}”][\/qode_elements_holder_item][qode_elements_holder_item item_padding=”80px 0px 80px 30px” advanced_animations=”no”][vc_column_text]<\/p>\n
[\/vc_column_text][\/qode_elements_holder_item][\/qode_elements_holder][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” background_color=”#f7f7f7″ padding_top=”60″ padding_bottom=”60″][vc_column][vc_column_text]<\/p>\n
[\/vc_column_text][vc_single_image image=”282″ img_size=”full” qode_css_animation=””][vc_row_inner row_type=”row” type=”full_width” text_align=”left” css_animation=””][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_empty_space][vc_column_text css=”.vc_custom_1502725406542{padding-bottom: 50px !important;}”]<\/p>\n
[\/vc_column_text][vc_column_text]To provide high quality, appropriate and safe services at all times.<\/p>\n
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To have wide range of services available to you; being seen by the most appropriate professional, at the most convenient location and within the most appropriate timescale.<\/p>\n
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For you to be looking after your own health and wellbeing wherever possible.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_empty_space][vc_column_text css=”.vc_custom_1502725411582{padding-bottom: 50px !important;}”]<\/p>\n
[\/vc_column_text][vc_column_text]To be a viable service providing the care you need in the most cost effective and efficient way possible.<\/p>\n
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To have a valued workforce of the right people, with the right skills, in the right place, doing the right things at the right time.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_empty_space][vc_column_text css=”.vc_custom_1502725415745{padding-bottom: 50px !important;}”]<\/p>\n
[\/vc_column_text][vc_column_text]To have the most effective and efficient technology, systems and processes in place that support workload management and maximise care delivery.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column width=”1\/3″][vc_empty_space height=”85″]<\/i><\/span>[vc_empty_space][vc_column_text]<\/p>\n [\/vc_column_text][vc_empty_space][vc_column_text]Treating others as you would like to be treated.<\/p>\n <\/p>\n Promoting mutual respect and ensuring no-one is discriminated or disadvantaged.<\/p>\n <\/p>\n Respecting the different needs, aspirations and priorities of people and taking these into account when designing and delivering our services.<\/b>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_empty_space height=”85″]<\/i><\/span>[vc_empty_space][vc_column_text]<\/p>\n [\/vc_column_text][vc_empty_space][vc_column_text]Putting communication at the heart of what we do by ensuring this takes place in a timely and effective manner through eg website, weekly newsletters and message boards.<\/p>\n <\/p>\n Ensuring 2 way communication by providing regular opportunities for involvement and feedback from from service users, staff, Patient Group and other stakeholders.<\/p>\n <\/p>\n Acting on feedback, suggestions, complaints and compliments to drive service improvement.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_empty_space height=”85″]<\/i><\/span>[vc_empty_space][vc_column_text]<\/p>\n [\/vc_column_text][vc_empty_space][vc_column_text]Working together as a team.<\/p>\n <\/p>\n Working with others in the health and care system to ensure consistent and joined up service delivery.<\/p>\n <\/p>\n Having clear and best practice protocols and procedures in place.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column width=”1\/3″][vc_empty_space height=”85″]<\/i><\/span>[vc_empty_space][vc_column_text]<\/p>\n [\/vc_column_text][vc_empty_space][vc_column_text]Providing the very best, evidence based care we can by adopting best practice and NICE guidance.<\/p>\n <\/p>\n Ensuring all staff have the necessary competences in place through regular appraisals and development.<\/p>\n <\/p>\n Maintaining a ‘Good’ CQC rating as a minimum and maximising our Quality Outcome Framework points to ensure service quality and continuity of care.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_empty_space height=”85″]<\/i><\/span>[vc_empty_space][vc_column_text]<\/p>\n [\/vc_column_text][vc_empty_space][vc_column_text]Ensuring all staff are sensitive, compassionate and professional in their approach to others.<\/p>\n <\/p>\n Regularly seeking , listening to and acting on constructive feedback from service users, staff, Patient Group and other stakeholders.<\/p>\n <\/p>\n Consistently achieving 90% or above on service user questionnaires.<\/b>[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_empty_space height=”85″]<\/i><\/span>[vc_empty_space][vc_column_text]<\/p>\n [\/vc_column_text][vc_empty_space][vc_column_text]Actively promoting holistic health and wellbeing by recognising the value of involving others in service provision.<\/p>\n <\/p>\n Enabling people to take responsibility for living healthier lives through education and empowerment.<\/p>\n <\/p>\n Sharing best practice and being innovative in our approach to service delivery.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_empty_space height=”85″][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column]We will treat people with respect and dignity.<\/h4>\n
We will communicate clearly, openly and honestly.<\/h4>\n
We will be consistent in our delivery of services.<\/h4>\n
We will promote and deliver high quality care.<\/h4>\n
We will be approachable and professional.<\/h4>\n
We will seek to improve lives.<\/h4>\n