First Response – Crisis Service

First Response – Crisis Service

First Response crisis service offers support 24 hours a day, seven days a week to people of all ages living in Bradford, Airedale, Wharfedale or Craven experiencing a mental health crisis, you do not have to have used any mental health services before to contact them.

Where possible the person who is experiencing the crisis should contact First Response, but we understand that this is not always possible and accept calls from others, concerned about the person’s well-being.

Once you call First Response a telecoach will answer and quickly assess your needs. They’re experienced to talk to people in distress and provide guidance to help you manage the situation and your feelings.

They may decide you need urgent support. In this case they will ask a first responder to visit you as soon as possible. First responders are mental health nurses and social workers. They visit you wherever you are in your time of crisis, at whatever time of day, sometimes with a member of the emergency services. Or you could be referred to one of their three safer spaces for people of any age experiencing mental health crisis, in Bradford, Airedale, Wharfedale and Craven. They offer a warm, calm and safe environment, 365 days a year, as a possible alternative to A&E

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